You can report a claim by contacting Commonwealth directly or speaking with your licensed agent.
Need to File a Claim?
If something happened, we’re here to help you through it.
Here’s How to File an Auto Claim
Accidents can be stressful. The most important thing is making sure everyone is safe. Once you’re in a safe place, these steps can help you gather the information needed to start a claim.
- Ensure everyone is safe and move to a safe location if possible
- Call 911 or contact local police if needed
- Exchange information with the other driver:
- Name
- Address
- Phone number
- Driver’s license or ID number (take a photo if possible)
- Date of birth
- Gather insurance information:
- Insurance company name
- Policy number (take a photo if possible)
- Contact information
- If it’s safe to do so, take photos of the vehicles, license plates, and the accident scene
Here’s How to File a Property Claim
When damage happens to your home or belongings, the first priority is safety. Once the situation is under control, these steps can help document what happened and begin the claims process.
- Ensure everyone is safe and away from danger
- Call 911 or emergency services if needed
- If a crime occurred, report it to the police immediately
- If possible:
- Contact emergency services if needed (fire department, plumber, restoration services)
- Shut off water or electricity if it may cause further damage
- Take steps to prevent additional damage to the property
- Take photos or a video of the damage
- Keep a list of damaged belongings or property
Common Questions About Filing a Claim
How quickly should I report a claim?
As soon as possible. Reporting early helps us start helping you sooner.
What information will I need?
You may be asked for your policy number, details about what happened, photos of damage, and contact information for anyone involved.
Commonwealth Insurance
Things Happen. When They Do, We’re Here.
If you need help or have questions, our team is ready to walk you through the next steps.